Policy & FAQ

Shipping & Delivery
Orders are processed 7-14 business days from the order date. Each item is made to order and I only have two hands (for now). Once the item ships you will receive an email with the tracking information and delivery estimates.


Returns/Exchanges
Each item is hand made to order and can not be returned or exchanged for other products. In the case you receive the wrong item, please contact us with your full name and order details and we will work with you to rectify the error immediately. 

What size should I get?
Check out our Sizing Guide for reference
Standard Sizes for Women:
Choker: 14" - 15"
Anklets: 9" - 10"
Bracelets: 6.5" - 7"

What if I don't have measuring tape?
- Use this link to print one directly from our website: Printable Measuring Tape
- No printer? No problem. Take a piece of cloth, string, or even jewelry you already have, tie it around the area and hold it against a ruler to measure. If you don't have a ruler you can hold it up to a standard piece of paper, the smaller edge is always 8.5" and the larger ege is alway 11". 

How durable is the jewelry?
The durability depends on how well you take care of the items! I know people who still have their jewelry looking fresh from the first batch ever made, and individuals whose jewelry popped once or twice (I've heard some evil eye anklets popped very mysteriously 🧿). However, there are also folks that wear it all day, every day, shower, sleep, gym and their jewelry is still in tact. No care, just vibes. We don't reccomend that but we do find it fascinating.

How should I take care of my jewelry?
Best practices to preserve over all quality of beads is to remove before sleep, shower, or gym to preserve the gold plating of the brass barrel clasp and prevent natural wear and tear.

What makes your products so special?
When I say I make everything with love and pure intentions I mean it!! First thing I do when making an order is write the customers name on the product sticker, so I know exactly who it's being made for. I then use sage, palo santo, and/or sound bowl to cleanse the energy of the jewelry. Next step is to infuse the product with reiki healing vibrations, which means I say a little prayer for the wearers love, protection, and grace while holding the jewelry. Oh yea and I have to count each and every little bead you see to make sure the design is evenly spaced out. I wouldn't have it any other way and if that aint love, idk what is.

Check out our tiktok for BTS content: @CrystlsCrystls

What's the significance of waist-beads?
In West African cultures waist beads are a symbol of femininity, fertility, sensuality, and spiritual well-being that dates back to the 15th century. Young girls typically receive their first waist bead as a coming of age gift so they can start becoming aware of their body as it grows and changes. Today many women still wear waist beads for the same reasons, not only does it accentuate your divine femininity, it also helps you gain awareness of your body as it fluctuates throughout the day.

My anklet randomly popped with no explanation! What does this mean?
Light some sage and thank who ever you believe in for keeping you protected. We're sorry to hear it popped, however, typically this means the evil eye did its job and served its purpose in protecting you. The same thing applies for crystal gems that mysteriously disappear or break off. It's bittersweet, but we're here for you wether you want to share your story or you're ready to double up on the protection. 

Question still not answered? Contact us